Delivery all over PakistanCash on Delivery availableOrder on WhatsApp 0349-5868908Delivery all over PakistanCash on Delivery availableOrder on WhatsApp 0349-5868908

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Frequently asked questions

Ordering, prescriptions, delivery, payment and exchange — answered. If your question is not here, message us and we will help.

Ordering

Prescriptions and lenses

Delivery and payment

Products, exchange and the store

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Ordering

How do I place an order?

Can I order a frame without lenses?

Can I order on WhatsApp instead?

Can I change or cancel my order?

Prescriptions and lenses

How do I send you my prescription?

Is my prescription kept private?

Which lens types do you offer?

Why do some lenses say 'Contact for Price'?

Will you check my prescription before making the lenses?

Delivery and payment

Where do you deliver?

What are the delivery charges?

How long does delivery take?

How can I pay?

What does 'Payment Verification Pending' mean?

Products, exchange and the store

What does 'Inspired Design' mean?

Can I return or exchange something?

Do you offer eye testing?

The frame I want is not on the website. Do you have it?

Still have a question?